KVKK, Privacy and Security Policy
All services provided in our store and Seba Office Boulevard Ayazağa Neighborhood Mimar Sinan Street No: 21 D Block Floor: 4D: 29 , 34396 Sarıyer / Istanbul Registered at the address Virtual Communication Technology Products Marketing and Foreign Trade Ltd. is owned and operated by our company.
Our company,may collect personal data for various purposes. Below, it is stated how and in what way personal data is collected and how and in what way this data is protected.
Membership or Our StoreBy filling out various forms and surveys on the website, members obtain some personal information about themselves (such as name-surname, company information, telephone, address or e-mail address). Our StoreIt is collected by due to the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make all kinds of choices about whether to receive such information while becoming a member, and then after logging in, they can access their account information from the account information section. This selection can be changed or notification can be made via the link in the notification message sent to him/her.
Our Store During the approval process carried out via e-mail or through the website, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.
To identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided, Our company, records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to gather broad demographic information.
Our company, may use the requested information for direct marketing purposes by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Our companyinformation requested by or information provided by the user, orOur Storeinformation regarding transactions made through; Our companyand its collaborators, outside the purposes and scope specified in the "Membership Agreement", may be used for various statistical evaluations, database creation and market research without disclosing the identity of our members.
Our company, undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company, prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
There are two things you need to pay attention to when you enter the transaction process to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser.This shows that you are on a secure website and Your information is encrypted and protected. This information is used only in accordance with the sales process and in accordance with the instructions you provide. Information regarding the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for query. If the card's usability is approved, shopping continues. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for online credit card orders is monitored by our company against Credit Card Fraud. Therefore, customers who place an order for the first time on our shopping sites must first verify the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder or the relevant bank is contacted to check this information.
Only you can access and change all the information you provided while becoming a member. If you keep your login information secure, it is not possible for others to access or change information about you. For this purpose, during the membership process, 128 bit SSLmoves within the security area. This system is an international encryption standard that cannot be broken.
There is an information line or customer service, and full address and telephone informationThe mentioned online shopping sites are preferred more nowadays. In this way, you can get detailed information about all the issues that come to your mind and get more accurate information about the reliability of the company that provides online shopping services.
Notes:We recommend that you pay attention to the full address and phone number of the company on online shopping sites. If you are going to shop, write down all the phone/address information of the store you bought the product from before shopping. If you are not confident, call and confirm before shopping. All information about our company and the company location are stated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you will send to us via credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible objections to the withdrawal of money from the credit card that may arise with the bank and then destroyed. If any amount other than the approved mail-order form fee that you will send us for the price of the products you ordered is withdrawn from your card, it does not pose a risk as you can naturally object to the bank and prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links.On our company's websiteThe published advertisements are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number;
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To comply with the obligations imposed by the legal rules in force and issued by the competent legal authority such as Laws, Decree Laws, Regulations, etc.;
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In order to fulfill the requirements of the "Membership Agreement" and other agreements that our store has concluded with the users and to put them into practice;
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Requesting information about users for the purpose of conducting an investigation or inquiry duly conducted by the competent administrative and judicial authority;
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These are cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our store's Customer Services regarding any of your orders. The information in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
Technical communication file, to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit the site and how long they stay on the site, and from user pages specially designed for users. It helps to dynamically generate advertisements and content. Technical communication files are not designed to receive data or any other personal information in the main memory or from your e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings so that they do not receive technical communication files or are notified when technical communication files are sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending an e-mail to users or by publishing it on the site. If the provisions of the Privacy Policy change, they shall enter into force on the date of publication.
For any questions and suggestions regarding our privacy policy info@sanalbt.com You can send an email to the address. You can reach our company through the contact information below.
NAME/TITLE: Virtual Communication Technology Products Marketing and Foreign Trade Ltd.
ADDRESS: Seba Office Boulevard Ayazağa mah. Mimar Sinan Sok.No:21 D Block Floor:4D:29 , 34396 Sariyer / Istanbul
EMAIL: info@sanalbt.com
TEL: +90 (850) 460 14 14
Virtual Communication Technology Products Marketing and Foreign Trade Ltd. Personal Data Processing Information Text
As Sanal İletişim Teknoloji Ürünleri Pazarlama ve Dış Tic Ltd Şti ("Company"), we show utmost sensitivity to the security of your personal data. With this awareness, as a Company, we attach great importance to the processing and preservation of all personal data belonging to all persons affiliated with the Company, including those who benefit from our products and SERVICES, in accordance with the Personal Data Protection Law No. 6698 ("LPPD Law"). With full awareness of this responsibility, as the "Data Controller" as defined in the LPPD Law, we process your personal data as explained below and within the limits stipulated by the legislation.
1. Collection, Processing and Purposes of Processing of Personal Data
Your personal data may vary depending on the services provided by our Company and the commercial activities of our Company; however, it may be collected verbally, in writing or electronically by automatic or non-automatic methods, through our Company units and offices, Group Companies, website, social media channels, mobile applications and similar means. Your personal data may be processed by being created and updated as long as you benefit from the products and services offered by our Company and Group Companies. In addition, when you use our call centers or our website to use the services of our Company or Group Companies, when you visit our Company or our website, when you participate in training, seminars or organizations organized by our Company, your personal data may be processed. Your collected personal data will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of the LPPD Law, for the purposes of ensuring that our business units carry out the necessary work to enable you to benefit from the products and services offered by our Company and our Group Companies, to customize the products and services offered by our Company and our Group Companies according to your tastes, usage habits and needs and to recommend them to you, to ensure the legal and commercial security of our Company, our Group Companies and persons who have a business relationship with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and control of the Company's locations, Group Companies customer evaluation/complaint management processes, reputation research processes, event management, legal compliance process, audit, financial affairs, etc.), to determine and implement our Company's commercial and business strategies and to ensure the execution of our Company's human resources policies.
2.To Whom and For What Purposes Can Processed Personal Data Be Transferred?
Your collected personal data may be transferred to our business partners, suppliers, Group Companies, Company officials, shareholders, legally authorized public institutions and private persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK Law, for the purposes of ensuring that our business units carry out the necessary work to enable you to benefit from the products and services offered by our Company and Group Companies, customizing the products and services offered by our Company and Group Companies according to your tastes, usage habits and needs and recommending them to you, ensuring the legal and commercial security of our Company, Group Companies and persons in business relations with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and control of Company locations, business partner/customer/supplier (authorized persons or employees) evaluation processes, reputation research processes, legal compliance process, audit, financial affairs, etc.), determining and implementing our Company's commercial and business strategies and ensuring the implementation of our Company's human resources policies.
3. Method and Legal Reason for Collecting Personal Data
Your personal data is obtained in all kinds of verbal, written or electronic media, in line with the purposes stated above, in order to provide the products and services we offer as the Company within the determined legal framework and to fulfill our Company's responsibilities arising from the contract and the law completely and correctly. Your personal data collected for this legal reason can also be processed and transferred for the purposes specified in articles (1) and (2) of this text within the scope of the personal data processing conditions and purposes specified in articles 5 and 6 of the KVKK Law.
4. Rights of the Personal Data Owner Listed in Article 11 of the KVKK Law
As personal data owners, if you submit your requests regarding your rights to our Company using the methods set out below in this Information Text, our Company will finalize the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is foreseen by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged. In this context, personal data owners; a) To learn whether personal data has been processed, b) To request information if personal data has been processed, c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose, ç) To know the third parties to whom personal data is transferred domestically or abroad, d) To request correction of personal data if they are processed incompletely or incorrectly and to request notification of the action taken within this scope to third parties to whom personal data is transferred, e) To request deletion or destruction of personal data if the reasons requiring processing are eliminated despite the fact that it has been processed in accordance with the provisions of the KVKK Law and other relevant laws and to request notification of the action taken within this scope to third parties to whom personal data is transferred, f) To object to the emergence of a result against the person by means of analysis of processed data exclusively through automated systems, g) To request compensation for the damages in case you suffer damages due to the unlawful processing of your personal data. In accordance with the first paragraph of Article 13 of the KVKK Law, you can submit your request to our Company regarding the exercise of your rights specified above, in writing or through other methods determined by the Personal Data Protection Board.Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing, in accordance with the KVKK Law. In this context, the channels and methods through which you can submit your written application to our Company within the scope of Article 11 of the KVKK Law are explained below. In order to exercise your rights specified above, you must submit your request, which includes the necessary information to identify you and your explanations regarding the right you request to exercise from among the rights specified in Article 11 of the KVKK Law; https://ritzyteknikservis.com You can fill out the form at the address, and deliver a signed copy of the form in person with documents proving your identity to Hobyar Mah. Mimar Kemalettin Cad. Ersoy Han. Kat 5/501 Sirkeci / İstanbul, send it through a notary, send it to our e-mail address with an e-signature, or send it using other methods specified in the KVKK Law. While fulfilling your requests regarding the use of your rights, the expenses incurred by our Company, Sanal İletişim Teknoloji Ürünleri Pazarlama ve Dış Tic Ltd Şti. Our rights to request according to the tariff determined in accordance with Article 13 titled Application to the Data Controller are reserved.