Warranty Certificate

WARRANTY CONDITIONS

1. The warranty period starts from the delivery date of the goods and is 2 years.
2. The entire product, including all its parts, is under warranty.
3. If the product is found to be defective, the consumer has the right to claim the following in accordance with Article 11 of the Consumer Protection Law No. 6502:
   -Withdrawal from the contract,
   -Ask for a discount on the sales price,
   -Ask for free repair,
   - He/she can exercise one of his/her rights to request the replacement of the sold product with a similar one that is free of defects.
4. If the consumer chooses the right to free repair among these rights, the seller is obliged to repair the product or have it repaired without demanding any fee under the name of labor cost, replaced part fee or any other name. The consumer can also use the right to free repair against the manufacturer or importer. The seller, manufacturer and importer shall not be liable for this right of the consumer.
   is jointly and severally liable for the exercise of his/her rights.
5. If the consumer exercises his right to free repair of the product;
   If the product malfunctions again within the warranty period, or the maximum time required for repair is exceeded. If it is determined by a report by an authorized service station, seller, manufacturer or importer that repair is not possible; the consumer may request the refund of the product, a discount in proportion to the defect or, if possible, the replacement of the product with a defect-free equivalent from the seller. The seller cannot reject the consumer's request. If this request is not met, the seller, manufacturer and importer are jointly and severally liable.
6. The repair period of the product cannot exceed 20 business days. This period starts on the date of notification of the malfunction of the product to the authorized service station or the seller within the warranty period, and on the date of delivery of the product to the authorized service station outside the warranty period. If the malfunction of the product cannot be fixed within 10 business days, the manufacturer or importer must allocate another product with similar characteristics to the consumer until the repair of the product is completed.
   If the product malfunctions during the warranty period, the time spent in repair will be added to the warranty period.
7. Malfunctions resulting from the use of the product contrary to the matters stated in the user manual are not covered by the warranty.
8. In case of any disputes that may arise regarding the exercise of rights arising from the warranty, the consumer may apply to the Consumer Arbitration Committee or Consumer Court in the place of residence or where the consumer transaction was made.
9. If this Warranty Certificate is not given by the seller, the consumer may contact the General Directorate of Consumer Protection and Market Surveillance of the Ministry of Customs and Trade.
   can apply.

WARRANTY VALIDITY CONDITIONS

1. Installation and/or repair of the device should be carried out by our authorized service centers.
   If it is determined that the device has been opened or that it has been made otherwise, the warranty will not be valid.
   will be invalid.
2. The WARRANTY given by our company does not cover the elimination of malfunctions that may arise from using the device outside its intended purpose or under abnormal conditions, and the malfunctions specified below are also outside the warranty.

• * Damages and malfunctions resulting from accidents or usage errors contrary to the matters included in the device's user manual or installation manual,
• * Damages and malfunctions that may occur due to voltage incompatibility, faulty electrical equipment, or use of a voltage different from the voltage written on the device label,
• * Damages and malfunctions that may occur as a result of disasters such as fire, flood and lightning strike, including transportation, loading, unloading and maintenance of the device after delivery to the consumer.
  damage and malfunctions that may occur during transportation.